1. Payment methods accepted: PayPal, Bank Transfer.
2. All major credit cards are accepted through our secure payment processor PayPal.
3. Payment must be received within 7 business days of auction closing.
4. We ship to your address. Please make sure your address is correct before you pay.
5. We ship your orders within 2 business days after the payment cleared.
6. Item shipped from Citylink, reach most of the Malaysia within 2 to 3 days.
7. Delivery time depends on destination and other factors, it may takes up to 3 days. If you don’t receive the item after 5 days, please contact us, we’ll investigate and solve the delivery problem.
Our office hours are:
– 9:00 a.m. to 06:00 p.m. (GMT +8) of Monday to Saturday
– 9:00 a.m. to 5:00 p.m. (GMT +8) of Sunday and public holidays
Buyer’s satisfaction is our first priority. If you are not 100% happy with our service and product and plan to leave us Neutral OR Negative feedback, or open any dispute, PLEASE CONTACT US BEFORE doing so, we guarantee you can get much better result than going thru PayPal resolution center and save much more time for you.
It will be highly appreciated if you can leave us a positive feedback, Our computer system will automatically leave positive feedback once we get your positive feedback.
One Year Warranty! Buy with confidence!
If you find any damage or defect within 3 days after you get the products, please contact us ask for full refund or replacement. Return or picture proof may be required.
If item is damaged after 14 days but within 365 days, you can also return for refund, but you need to pay extra shipping fee.
Use of Site
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through HK PHOTO (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from HK PHOTO does not entitle you to use any portion of Content apart from the finished Products as they are supplied by HK PHOTO.
You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize HK PHOTO to produce the Products on your behalf. You may not use this Site to send or use e-cards in any manner that would constitute the transmission of Spam or unsolicited e-mails. You may not use scripting or other programs to automate the creation and/or transmission of e-cards. HK PHOTO reserves the right, in its sole discretion, at any time, and without prior notice, to limit the number of recipients to which you may send an e-card and/or limit the number of e-cards that you may send. You may not use this Site to send or use e-cards in any manner that would constitute the transmission of Spam or unsolicited e-mails. You may not use scripting or other programs to automate the creation and/or transmission of e-cards. HK PHOTO reserves the right, in its sole discretion, at any time, and without prior notice, to limit the number of recipients to which you may send an e-card and/or limit the number of e-cards that you may send.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
Disclaimer of Warranty
Certain circumstances are beyond HK PHOTO control and may not be covered by the Satisfaction Guarantee. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer.
Please preview your designs carefully and correct any mistakes prior to placing your order. HK PHOTO does not proof documents created by its customers prior to processing.
The party you are contracting with and the seller of the products and services offered and sold on this Site is HK PHOTO., a limited company organised under the laws of thePENANG MALAYSIA . All issues related to the protection, infringement, or misuse of copyrighted materials shall be governed by the copyright laws of the MALAYSIA. All other matters relating to your access to or use of this Site shall be governed by the laws of the MALAYSIA. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in PENANG MALAYSIA. You agree to submit to the jurisdiction of courts sitting PENANG MALAYSIA and agree that venue in these courts is proper in any such legal action or proceeding. You also agree that you not to assert in any legal action or proceeding involving HK PHOTO that a court sitting in PENANG MALAYSIA is an inconvenient forum for such legal action or proceeding.